With VOIP telephony and cloud-based collaboration services, you can focus on your core business without having to make unnecessary investments in infrastructure or sign expensive maintenance contracts.
A professional fixed and mobile telephony service replacing your traditional telephone exchange and telephone lines.
Your new cloud-based switchboard and VoIP technology will route your calls via an Internet connection, integrating your telephony into the world of digital office automation and providing you with many benefits.
The advantage of a phone call via the cloud is that you can receive it on the device of your choice from a fixed or mobile number:
Cloud telephony offers unparalleled flexibility to your business and synergy between your employees, allowing you to work and manage your departments wherever you are and whenever you want thanks to the management of your opening hours and the various CRM integrations.
A simple and intuitive telephone exchange that adapts to your needs:
1 We can link your existing numbers and/or create new ones.
2 Handle calls according to your opening hours thanks to the Calendar function.
3 Personalise your welcome, waiting and closing messages.
4 Make your customers interact with a voice menu (tap 1, tap 2, ...)
5 Dispatch it to the right department or to other employees.
Your customers will not be forgotten, messages left on your answering machine will land in your mailbox.
All you need is an Internet connection (computer network, wifi, 4G) to connect to your Cloud Phone Centre.
This means that you and your employees can be reached at the office, at home or on the road, and all your advanced features follow you.
In addition, you can install an app on your PC, tablet or smartphone that allows you to turn all your devices into a landline. So you can (if you want to) be reachable anywhere and on any device.
Launch your calls directly from your software, visualise the identity of the caller and open his or her file in your software even before picking up the phone.
You can be reached whenever you want and wherever you want, with many features such as call transfer or an interactive reception menu, etc.
One number for all your contacts, whether you are in the office or on the move
Virtual meetings with clients and partners, to save time and money
Customised installation,
adapted to your own needs
Save up to 80% on your phone bill
possibility to transfer a call to another number.
the possibility of diverting all calls to a fixed or mobile number of your choice.
Possibility of defining customisable ring tones depending on the origin of the call (internal, external, for the Sales department, etc.).
possibility of uploading an .mp3 or .WAV file that will be played when you put your caller on hold to keep them waiting.
possibility of receiving a second call when there is already a call in progress.
possibility to put your caller on hold so that another telephone/user can pick them up.
The ability to intercept calls from your colleagues by pressing a button on your phone or by forming the call intercept code.
ability to record conversations and store them in .mp3 format
ability to assign a voicemail to each person and send their voicemails automatically to their email address as an audio file.
possibility for each user to have access to a general directory of contacts shared by all users in the company and to their own personal directory.
Possibility to synchronise all contacts from Cloud business software (e.g. Exact Online, Salesforce, Teamleader ...) to a dedicated directory in the ALLOcloud platform.
turning any phone number on a web page into a clickable link. When you click on such a number, your phone will automatically call the number you clicked on.
notification on your PC (name of the caller, number, company name, etc.) when a call comes in.
the possibility of viewing a video on your telephone. For example, you could view the person ringing the doorbell.
possibility to group different people in one or more call groups (e.g. Sales group, etc.). If a customer calls this group, all phones of the people in this group will ring.
ability to direct incoming calls to the right person: "To reach the sales department, press 1; To reach customer support, press 2 etc.".
ability to display additional information related to the called number (e.g. call for support, etc.) on your device screen during incoming calls.
Possibility to manage your presence by connecting your internal or external iCal calendar (Google Calendar, Office 365, etc.) with your telephony. Insert for example your opening and closing times and redirect your calls accordingly.
possibility to group different people in one or more call groups (e.g. Sales group, etc.). If a customer calls this group, all phones of the people in this group will ring.
ALLOcloud operates in most European countries, ideal for organisations with an international presence (inbound and outbound calls)
possibility to install software on your PC, Smartphone, Tablet to turn them into a landline phone in order to make and receive phone calls over the Internet.
possibility to transform your PC, Smartphone, Tablet into a fixed phone in order to make and receive phone calls (on the User platform). Unlike Softphone, it does not require any license or installation.
possibility to connect to an available telephone extension which becomes your own (with your own number).
conference calls for up to 40 participants, protected by a PIN code.
access to our virtual meeting platform from your browser (video, voice, chat, screen sharing, document sharing, etc.). The Lite version of this service is included free of charge in our Business Telephony solution.
possibility of managing several identities (private, professional, etc.) allowing you to present the desired number to the person you are calling.
€ 10 excl. tax/user*
€ 9 excl. tax/user*
€ 8 excl. tax/user*
*Excluding communication costs, telephone numbers and options.